These Terms of Use ("Terms") form a binding agreement between you ("you", "your") and Haven Technologies, Inc., a Delaware corporation ("Midrender", "we", "us", "our"). They govern your access to and use of the Midrender websites, applications, APIs, and related services (collectively, the "Services").
By accessing or using the Services, clicking "I agree," or creating an account, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.
Please read Section 14 (Arbitration; Class-Action Waiver) carefully — it affects your legal rights.
1. Eligibility and Accounts
1.1 Age. You must be at least 16 years old to use the Services. If you are under the age of majority in your jurisdiction, you represent that a parent or legal guardian has agreed to these Terms on your behalf. The Services are not directed to children under 13, and we do not knowingly collect personal information from them.
1.2 Authority. If you use the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms, and "you" refers to both you and that entity.
1.3 Account registration. You must provide accurate information when creating an account and keep it up to date. You are responsible for all activity under your account and for safeguarding your credentials (including API keys, helper tokens, and MCP session tokens). Notify us promptly of any suspected unauthorized use.
1.4 One account. You may not maintain more than one account for the same person or entity without our consent.
2. The Services
2.1 Description. Midrender provides a web-based motion-graphics and video editor with AI-assisted authoring, a custom domain-specific language ("DSL"), project versioning, rendering, file-mount helpers, and integrations (including Model Context Protocol / "MCP" clients).
2.2 Changes to features. The Services are under active development. Any feature may change, degrade, break, or be removed at any time, with or without notice, whether or not it is labeled "beta," "preview," "alpha," or similar. Features labeled as beta, preview, alpha, experimental, or similar might be even less stable and are provided "as is" without any warranty. You should not rely on the continued availability, behavior, performance, or output of any feature.
2.3 Updates. We may add, modify, suspend, or discontinue any part of the Services at any time in our discretion. Where a material change adversely affects a paid plan, we'll use commercially reasonable efforts to give advance notice.
3. Plans, Billing, and Usage Limits
3.1 Plans. The Services are offered on free and paid subscription plans. Current plans, prices, included usage, and overage rates are described on our pricing page.
3.2 Billing. Paid plans are billed in advance on a recurring basis (monthly or annual, as selected) through our payment processors, including Autumn and Stripe. Usage-based charges (such as AI Spend) are billed in arrears based on metered consumption.
3.3 Taxes. Fees are exclusive of taxes. You are responsible for any applicable sales, use, VAT, GST, or similar taxes, except for taxes based on our net income.
3.4 Auto-renewal. Subscriptions renew automatically at the then-current rates until cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
3.5 Refunds. Except where required by law, fees are non-refundable. We may, in our discretion, grant refunds or credits.
3.6 Price changes. We may change prices on notice of at least 30 days. Changes take effect at the start of your next renewal period.
3.7 Usage limits. Free and paid plans are subject to limits (for example, AI Spend caps). Usage above your limit may be throttled, blocked, or billed at overage rates. We may enforce fair-use limits to protect the Services.
3.8 Suspension for non-payment. We may suspend or terminate Services for unpaid amounts after notice.
4. Your Content
4.1 Definitions.
- "Inputs" means anything you submit to the Services, including project files, DSL source, text, prompts, chat messages, uploaded assets (images, audio, video, fonts), and files or directory contents exposed through the Midrender helper or MCP integrations.
- "Outputs" means content the Services generate for you, including AI-generated text, DSL fragments, edits, images, animations, and rendered videos.
- "Your Content" means Inputs and Outputs together.
4.2 Ownership. As between you and Midrender, you retain all right, title, and interest in and to Your Content, subject to the licenses you grant below. We do not claim ownership of Your Content.
4.3 License to operate the Services. You grant Midrender a worldwide, non-exclusive, royalty-free, fully paid, sublicensable (to our service providers) license to host, store, reproduce, process, transmit, modify, create derivative works of, publicly display, and publicly perform Your Content solely as needed to operate, maintain, secure, provide, and improve the Services and to enforce our rights.
4.4 License to develop and improve our AI and other technology. You further grant Midrender a worldwide, non-exclusive, royalty-free, fully paid, sublicensable, perpetual, and irrevocable license to use Your Content and related usage data to develop, train, fine-tune, evaluate, benchmark, and improve our and our affiliates' machine-learning models, AI features, products, and services, and to create de-identified and aggregated data derived from Your Content. De-identified and aggregated data is not personal information, and we may use and retain it without restriction.
4.5 Opt-out (where offered). Where we provide an opt-out or "do-not-train" setting (for example, for users on certain paid plans), you can change your preference in your account settings. Opt-outs are forward-looking only and do not require us to delete or stop using data already used to train a model.
4.6 Third-party AI processors. Your Content may be sent to third-party AI providers (for example, Anthropic) to generate Outputs. Those providers process data under their own terms. We configure our integrations so that, to the extent the provider offers it, your Inputs and Outputs are not used by that third-party provider to train its own models — but we can't guarantee third-party conduct.
4.7 Your responsibility. You are solely responsible for Your Content. You represent and warrant that (a) you own or have all rights, licenses, consents, and permissions necessary to submit Your Content and grant the licenses in these Terms, and (b) Your Content does not violate any law or third-party right.
4.8 Removal. We may remove or disable Your Content if we reasonably believe it violates these Terms, our policies, or applicable law, or poses risk to Midrender or others.
4.9 Outputs may be similar for other users. Given the nature of AI, other users may receive the same or similar Outputs. Outputs are not unique to you, and we make no representation that Outputs will be original.
4.10 No reliance. Outputs may be inaccurate, incomplete, or offensive. You should independently verify Outputs before relying on them. Do not use Outputs as a substitute for professional advice.
5. Acceptable Use
You agree not to, and not to enable or permit any third party to:
(a) use the Services in violation of law or to infringe any third-party right;
(b) submit Inputs that contain another person's personal data without a lawful basis, or that contain Sensitive Data for which the Services aren't designed (see Section 6);
(c) submit material depicting child sexual abuse, non-consensual intimate imagery, or content that exploits or endangers minors;
(d) use the Services to generate, distribute, or facilitate malware, phishing, spam, fraud, harassment, or targeted harm;
(e) attempt to reverse engineer, decompile, or extract the weights, training data, source code, or underlying models of the Services, except to the extent this restriction is unenforceable under applicable law;
(f) probe, scan, disrupt, or breach the security or integrity of the Services, or circumvent any rate limits, usage caps, access restrictions, or technical protections;
(g) resell, sublicense, or white-label the Services without our written consent, or use the Services to build or train a competing product or model;
(h) use automated means (scrapers, bots, headless browsers) except through official APIs, helper, or MCP integrations we provide;
(i) misrepresent your identity or affiliation, or use another person's account.
We may suspend or terminate access for violations of this Section without notice.
6. Sensitive Data; Restricted Uses
The Services are not designed or authorized for the processing of:
- Protected Health Information under HIPAA;
- information subject to the Gramm-Leach-Bliley Act;
- payment card data, except as handled by our payment processors;
- government-classified information; or
- information subject to comparable special legal regimes.
Do not submit such information through the Services. Do not use the Services for operating nuclear, life-support, emergency-response, or other high-risk activities where failure could cause death, personal injury, or environmental damage.
7. The Local Helper
The Midrender helper is an optional CLI that exposes a local directory you choose as a read-only mount to the AI agent. By running the helper, you acknowledge that the files and file contents within that directory may be read by the AI agent on your behalf, transmitted to our servers and to third-party AI providers to respond to your requests, and processed subject to these Terms. Only expose directories whose contents you are authorized to share.
8. API and MCP Access
API keys, helper tokens, and MCP session tokens are personal to your account and must be kept secret. You are responsible for all activity conducted under your tokens. We may rotate or revoke tokens to protect the Services.
9. Midrender Intellectual Property
9.1 Our rights. The Services, including all software, models, interfaces, designs, text, graphics, logos, the Midrender DSL specification, and documentation, are owned by Midrender or its licensors and are protected by intellectual-property laws. Except for the limited rights expressly granted in these Terms, we reserve all rights.
9.2 Feedback. If you give us suggestions, ideas, or feedback, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use it without restriction. We do not owe you compensation or attribution for feedback.
9.3 Trademarks. "Midrender" and our logos are our trademarks. Don't use them without written permission.
10. Third-Party Services
The Services integrate with third-party products (for example, Google OAuth, Resend, Anthropic, Cloudflare R2, PostHog, Langfuse, Autumn, Stripe, Vercel, MCP clients). Your use of those third-party products is governed by their own terms and privacy notices, and we are not responsible for them.
11. DMCA and Copyright
If you believe content on the Services infringes your copyright, send a notice to hello@haven.run with the information required by 17 U.S.C. § 512(c)(3) (identification of the work, the allegedly infringing material, your contact info, a statement of good-faith belief, a statement under penalty of perjury, and your signature). We will respond to valid notices and may remove content and terminate repeat infringers.
12. Disclaimers
THE SERVICES AND ALL OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIDRENDER AND ITS AFFILIATES, SUPPLIERS, AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT OUTPUTS WILL BE ACCURATE, RELIABLE, OR MEET YOUR REQUIREMENTS.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) IN NO EVENT WILL MIDRENDER OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY.
(b) OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY AND (ii) ONE HUNDRED U.S. DOLLARS (US$100).
THESE LIMITATIONS APPLY TO ALL CLAIMS, WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE JURISDICTIONS, THE LIMITATIONS APPLY TO THE MAXIMUM EXTENT PERMITTED.
14. Arbitration; Class-Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND MIDRENDER TO RESOLVE DISPUTES THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL OR CLASS ACTION.
14.1 Agreement to arbitrate. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, except as provided below. The Federal Arbitration Act governs this Section.
14.2 Location. Arbitration will be conducted in Wilmington, Delaware, or by video or telephone at your election. Judgment on the award may be entered in any court of competent jurisdiction.
14.3 Informal resolution first. Before filing arbitration, you agree to send a written notice of Dispute to hello@haven.run and to negotiate in good faith for at least 60 days.
14.4 Class-action waiver. You and Midrender agree that Disputes will be brought only in an individual capacity, not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate claims or preside over any form of representative proceeding.
14.5 Exceptions. Either party may bring claims in small-claims court for qualifying disputes and may seek injunctive relief in court for alleged infringement or misappropriation of intellectual property.
14.6 Opt-out. You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing hello@haven.run with your account email and a clear statement that you opt out of arbitration.
14.7 Severability. If the class-action waiver is found unenforceable, the entire Section 14 will be null and void, but the remainder of these Terms will remain in effect.
15. Governing Law; Venue
These Terms and any Dispute are governed by the laws of the State of Delaware, United States, without regard to conflict-of-laws principles. Subject to Section 14, the state and federal courts located in Wilmington, Delaware have exclusive jurisdiction for any action not subject to arbitration, and the parties consent to personal jurisdiction and venue there.
16. Termination
16.1 By you. You may terminate your account at any time by following the instructions in your account settings or emailing hello@haven.run
16.2 By us. We may suspend or terminate your access at any time, with or without notice, if we believe you have violated these Terms, pose a risk to the Services or others, or if required by law. We may discontinue the Services in whole or in part on reasonable notice.
16.3 Effect. On termination, your license to use the Services ends. Sections that by their nature should survive termination (including 4.3–4.5, 9, 11–15, 17) will survive.
16.4 Data after termination. We may retain Your Content and account data as described in the Privacy Policy, including for backups, legal compliance, dispute resolution, and fraud prevention. De-identified and aggregated data and data already used to train models may be retained indefinitely.
17. General
17.1 Changes to Terms. We may update these Terms. If changes are material, we'll give notice by email or in-product at least 15 days before they take effect. Continued use of the Services after the effective date means you accept the updated Terms.
17.2 Notices. Legal notices to us must be sent to hello@haven.run. Notices to you may be sent to the email on your account or posted in-product.
17.3 Assignment. You may not assign these Terms without our written consent. We may assign to an affiliate or in connection with a merger, acquisition, or sale of assets.
17.4 No waiver. Our failure to enforce any provision is not a waiver.
17.5 Severability. If any provision is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary.
17.6 Entire agreement. These Terms, the Privacy Policy, and any order form, enterprise agreement, or plan-specific terms are the entire agreement between you and Midrender and supersede prior agreements on the same subject.
17.7 Export controls and sanctions. You represent that you are not located in, and will not use the Services from, any jurisdiction subject to comprehensive U.S. sanctions, and are not on any U.S. government restricted-party list.
17.8 U.S. government users. If you are a U.S. federal government end user, the Services are "commercial items" as defined in 48 C.F.R. 2.101 and are licensed with only those rights granted to all other end users under these Terms.
17.9 Contact. hello@haven.run